SHIPMENTS TO THE WHOLE WORLD

EXCHANGE

IF YOU WISH TO EXCHANGE A ITEM, PLEASE CHOOSE FROM WHERE YOU MADE THE PURCHASE AND FOLLOW THE STEPS INDICATED.
YOU HAVE 14 WORKING DAYS TO REQUEST IT SINCE YOU RECEIVE THE PACKAGE.
1. In the first place, you have to prepare in the original box the item you want to exchange.

 

2. In the second place, please fill out all fields in the form below, this will only take you one minute.

 

3. Once submitted the form, we will send you an email with the exchanges instructions, which will cost €9 to be paid to the delivery person in cash.

 

4. As soon as we can process your request, we will get in touch with you to specify the exchange day.