CONTACT US
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* If you wishes it, you can write to us straight to the e-mail: info@mussa.es
PHONE
You can contact us at the phone number +34 966 535 607
TIMETABLE
Our customer service hours are from Monday to Friday from 10:00h to 13:00h and from 15:00h to 18:00h.
STORES
Currently we only sell online. Therefore, the only way to get your “Mussa” is through this website.
FAQ
Here you can find some of the most common questions
What is the cost of the shipping costs?
Europe and rest of the world: Shipping costs vary depending on the shipping area, you can calculate the price with our calculator located on the cart page after adding the desired items.
Spain and Portugal: shipping costs are FREE in purchases over €100, for inferior purchases it will be cost €5.
Canary Islands: Shipping costs are €12 (including Switzerland).
How long does it take to deliver my Mussa?
For Europa and Canarian islands: our time of delivery is between 5 – 7 days.
For Russia: our time of delivery is between 12 – 15 days.
For rest of the world: our time of delivery is between 15 – 20 days.
For Spain and Portugal: our time of delivery is only 48 – 72 hours (working days).
How can I know my correct size?
In general, it’s the same size you wear in sneakers. If you are between two sizes always choose the larger size. We recommend you take a look at our post of What is my size?
I need one size more, What do I have to do?
To request the change of size fill all fields requested in our form in section “exchange” You will receive an email with the instructions and we will notify you when we have the new pair prepared and ready to send again.
