SHIPMENTS TO THE WHOLE WORLD

CONTACT US

  • ​Responsible: MUSSA, The data provided in this contact form will be used only and exclusively to answer your question, suggestion or request. They will not be disclosed to third parties or stored in any database for commercial purposes. After 30 days, they will be removed from our servers.

* If you wishes it, you can write to us straight to the e-mail: info@mussa.es

PHONE

You can contact us at the phone number +34 693 788 362

TIMETABLE

Our customer service hours are from Monday to Friday from 10:00h to 13:00h and from 15:00h to 18:00h.

STORES

Currently we only sell online. Therefore, the only way to get your “Mussa” is through this website.

FAQ

Here you can find some of the most common questions

What is the cost of the shipping costs?

Europe and Russia: shipping costs are €15 (except Switzerland).

Rest of the world: shipping costs are €25 (including Switzerland).

Spain and Portugal: shipping costs are FREE in purchases over 49€, for inferior purchases it will be cost €6.

How long does it take to deliver my Mussa?

For Europa and Canarian islands: our time of delivery is between 3 – 7 days.

For Russia: our time of delivery is between 12 – 15 days.

For rest of the world: our time of delivery is between 15 – 20 days.

For Spain and Portugal: our time of delivery is only 24 – 48 hours (working days).

How can I know my correct size?

In general, it’s the same size you wear in sneakers.

If you are between two sizes always choose the larger size.

We recommend you take a look at our post of What is my size?

I need one size more, What do I have to do?

To request the change of size fill all fields requested in our form in section exchange

You will receive an email with the instructions and we will notify you when we have the new pair prepared and ready to send again.

CHECK ALL FREQUENTLY ASKED QUESTIONS